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Digital experiences are now mission-critical for every business. From predicting a customer’s next step to recommending their next purchase, companies around the world are racing to create compelling experiences that can grow and retain loyal customers with mostly (or entirely) digital touchpoints.

In this keynote, Segment CEO Peter Reinhardt will share an inside look at how customer data is being used across different industries, how companies have failed to create value from customer data, and why the customer data platform is critical to unlocking the future of personalized experiences.

Peter Reinhardt will be available for live chat Q&A from 9:05am PT to 9:25am PT.

Peter Reinhardt